Welcome to Albany Assistance Ltd

Quality in Partnership

Albany Assistance Ltd:
  • a leading provider of tailored Claims Management solutions for insurers and intermediaries
  • with a strong reputation in the industry for delivering quality in partnership

The Key

The key to our success:
  • experience
  • knowledge
  • scope
  • professionalism

Dedication to Leading Brands

Albany Assistance delivers products and services to a host of leading brand names in the UK insurance industry representing over 3 million policyholders:
  • adding value to customer's experience
  • helping to secure that competitive advantage

Professional, Fast, Efficient

Albany Assistance is based in the North East of England. Our fully equipped contact centre with over 500 staff provides a professional and responsive service 24/7/365 days of the year.